Aeroflot Russian Airlines COVID-19 safety policies

See the protective measures Aeroflot Russian Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the pandemic. Find out what it is like travelling with Aeroflot Russian Airlines during COVID-19 by reading their guidance and policies.

The information is taken from Aeroflot Russian Airlines website which can be viewed HERE

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Aeroflot Russian Airlines COVID-19 safety policies

Aeroflot COVID-19 policies

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At the Airport

Boarding

Passengers must wear protective masks and gloves when boarding and leaving the aircraft.
When boarding and disembarking, passengers must observe the recommended social distance of 1.5-2 m.
Before boarding, passengers' temperature is measured with a non-contact thermometer. Passengers with a high temperature (more than 37°C) are not allowed on board.
Before entering the aircraft, passengers are asked to clean their hands with sanitizer.
Lounges

Aeroflot lounges

No changes are stated
Onboard the flight

Face masks

The use of protective masks and gloves is mandatory for the duration of the flight.
Passengers must change their mask every 3 hours. If necessary, cabin crew will provide protective face masks to replace used ones.

In the cabin

Passenger movement around the cabin during the flight is strictly limited to visiting the toilet facilities.
When visiting the toilet facilities, the recommended social distance of 1.5-2 m must be observed in the aircraft aisle.

Toilets

During the flight, the toilet facilities are regularly treated with disinfectants.

Sanitiser

Nothing mentioned

Meals and Beverages

No changes are stated
Cleaning

Aircraft cleaning

All surfaces inside the aircraft cabin are disinfected. Specially trained personnel carry out a thorough cleaning before each flight, plus an additional preventive disinfection once a week.
Each aircraft carries a supply of protective masks and anti-epidemic medical equipment.
Soap in washrooms has been replaced with antibacterial gel.
The onboard air-conditioning systems renew the air in the cabin every 2-3 minutes; ten times more often than in most office buildings.
All Aeroflot aircraft are equipped with powerful HEPA air filters. This makes the air in the passenger cabin not just fresh, but practically sterile.
Arrivals

Arrivals

Passengers must wear protective masks and gloves when boarding and leaving the aircraft.
When boarding and disembarking, passengers must observe the recommended social distance of 1.5-2 m.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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