Aurora COVID-19 safety policies

Check the protective measures Aurora have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Aurora during COVID-19 by reading their guidance and policies.

The information is taken from Aurora website which can be viewed HERE

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Aurora COVID-19 safety policies

Aurora COVID-19 policies

View Aurora COVID-19 policies

At the Airport

Face mask

Before boarding an aircraft, passengers must wear disposable protective gloves and masks, which must be replaced after three hours.

Boarding

In the terminal building and in front of the boarding gate, the temperature of passengers will be measured with a non-contact thermometer. Persons with a body temperature of 37 0 С will not be allowed to fly.
Before boarding the aircraft, all passengers are offered an antiseptic solution to their hands. The solution will be sprayed onto the hands (in gloves) by the guides in the aircraft lobby.

Check-in

No information provided
Lounges
No information provided
Onboard the flight

Face mask

Persons not wearing a protective mask are not allowed on board the aircraft.
Passengers must wear disposable protective gloves and masks, which must be replaced after three hours
Used masks on board will be disposed of by flight attendants in special sealed bags.

Cabin toilets

The rules for using the toilet cabin have also undergone changes: now passengers need to keep their distance, without creating a queue. Groups of more than two people are not allowed in the lobby in front of the toilet cubicle. One of the two toilet cubicles in the rear of the aircraft will be closed to the public after the collection of replaced protective equipment.

Meals & beverages

No information provided
Cleaning

Our aircraft

No information provided
Arrivals

Arrivals guidance

In accordance with the Resolution of the Chief State Sanitary Doctor of the Russian Federation, all foreign citizens arriving in the territory of the Russian Federation
provide information on the negative result of the study of the material for COVID-19 by the PRC method, selected no earlier than three calendar days before arrival in the territory of the Russian Federation;
in the absence of a medical document confirming a negative laboratory test result, they must undergo a laboratory examination in the territory of the Russian Federation by the PCR method within three calendar days
on board the aircraft fill out a questionnaire in English and Russian
may not be allowed on board the aircraft without a medical document confirming a negative PCR test for COVID-19 (by the decision of the carrier airline).

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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