Brussels Airlines COVID-19 safety policies

Check the protective measures Brussels Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Brussels Airlines during COVID-19 by reading their guidance and policies.

The information is taken from Brussels Airlines website which can be viewed HERE

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Brussels Airlines COVID-19 safety policies

Brussels Airlines COVID-19 policies

View Brussels Airlines COVID-19 policies

At the Airport

Face mask

Wearing a face mask on board of Brussels flights is mandatory from the age of 6 years.
Passengers must wear a face mask which entirely covers mouth and nose. Face shields and FFP2 masks with a valve are not permitted on board, as they allow the air to escape to the side and do not provide comparable protection.

Airport guidance

In order to reduce physical contact, the airlines suggests guests check in online and get their boarding passes before coming to the airport. You can check in online as from 24 hours prior to departure
Only electronic payments will be possible. Check in online and to use the self-scanning devices as much as possible.
Brussels Airport has enhanced measures including
plexiglass protection at the different counters
vending machines for face masks
floor stickers & courtesy lines for social distancing
self-scanning devices enabling touchless pass-through
hand sanitizers throughout the airport
additional cleaning and disinfection of touchpoints and toilets
Passengers departing from and arriving at Brussels Airport will be subject to a temperature screening

Hand baggage

Hand baggage allowance will be strictly applied. On all Brussels flights, you can check in your hand baggage for free.

Boarding

To avoid queuing in the aisle and boarding bridge, boarding and deboarding will happen row by row.
Priority Boarding therefore is not currently offered.
Lounges

Our lounges

Due to the stringent health measures taken by the Belgian federal government, the Brussels Airlines lounges are temporarily closed until further notice. In other airports, the lounges will gradually open and/or operate with limited availability, in line with the regulations of the respective countries.
Onboard the flight

Face mask

Wearing a face mask on board of Brussels flights is mandatory from the age of 6 years.
For health reasons, an exemption from the mask requirement is only accepted when providing a negative Covid-19 PCR test (not older than 48 hours before departure) and a current medical certificate via the Brussels Airlines form.
For your well-being and those seated near you, a face covering is required during flight but you can remove it to eat or drink.

Sanitiser

Disinfectant wipes and hand sanitizing service for all guests.

Service onboard

Non-essential items such as paper, magazines and hot towels are no longer available.
On our European flights, the buy-on-board service has been temporarily adapted. Purchases on board are only possible with credit cards.
On our flights to Africa and the USA, we offer an adapted meal service whilst duty-free sales will only be available on our African flights.
Cleaning

The aircraft

Additional routines for aircraft cleaning and disinfection.
High-touch and public areas like tray tables, seat belt buckles, armrests, window shades, seatback screens, doors and overhead bin handles continue to be cleaned before every flight.
Arrivals

Deplaning

Upon landing, passengers will need to adhere to the disembarkation instructions as advised by the cabin crew and observe the health and safety measures set by the authorities at the country of destination.

Airport guidance

When you land, please keep your face mask on until you have left the airport terminal.
At Brussels Airport, meeting and greeting inside the airport building is not allowed.
You can get tested on COVID-19 at Brussels Airport. The COVID-19 Test Centre is located just outside the airport terminal (on the Departure level).

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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