Cebu Pacific COVID-19 safety policies

Check the protective measures Cebu Pacific have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Cebu Pacific during COVID-19 by reading their guidance and policies.

The information is taken from Cebu Pacific website which can be viewed HERE

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Cebu Pacific COVID-19 safety policies

Cebu Pacific COVID-19 policies

View Cebu Pacific COVID-19 policies

At the Airport

Face mask

Always wear a face mask and a face shield when in public. For added protection, wearing gloves is also recommended.

Check-in

Be at the airport at least three (3) hours (for domestic) and four (4) hours (for international)
Utilize check-in kiosks available at key airports. Printing and attachment of bag tags shall be self-service in select airports.
Hold the boarding pass and ID with the barcode facing the check-in agent for touchless scanning.

Guidance

Carry your personal alcohol/sanitizer to clean your hands after touching any surface.
Do not touch your eyes, nose, and mouth if your hands have not been disinfected
Observe physical distancing.
Limit contact with any surfaces.
Cebu is encouraging a contactless flight experience.

Boarding

As you approach the boarding agent, present your ID and hold your boarding pass with the barcode facing the agent for touchless scanning.

Hand baggage

Only one (1) carry-on baggage can be brought inside the cabin. Make sure that its size is not bigger than 56cm x 36cm x 23cm, which you can personally carry for stowing in the overhead bins.
Lounges

Our lounges

Cebu Pacific lounges and third party lounges used by the airline are temporarily closed.
Onboard the flight

Face mask

Always wear a face mask and a face shield when in public. For added protection, wearing gloves is also recommended.

Meals & beverages

Eat a hearty meal before flying or pre-order your inflight meals. Our buy-on-board service will have limited options.
Pre-ordered meals and snacks shall be served; buy-on-board service will be very limited, depending on the route.

Cabin guidance

Cabin Crew will be positioned at the aircraft door to spray guests’ hands with alcohol upon entry.
Passengers are not allowed to change seats while inflight for purposes of contact tracing. Cabin Crew, however, may reseat guests for safety and health reasons.
Cabin Crew shall frequently clean the lavatory while inflight.
Cleaning

The aircraft

Rigorous aircraft cleaning and disinfection shall be done at the end of the day.
CEB continues to implement enhanced bio-security preventive measures to keep our passengers and personnel safe. These safety measures include daily extensive cleaning and disinfection protocols for all aircraft and facilities, rapid antibody testing for all frontliners and crew and contactless flight procedures These are based on global best practices, and adhere to the highest safety standards
Cebu’s fleet of Airbus jets are equipped with High Efficiency Particulate Arrestor (HEPA) filters that are capable of filtering microscopic bacteria and virus clusters, including the Novel Coronavirus with 99.99% efficiency, like what is used in hospital operating rooms.
The ATR fleet also has an Environment Control System (ECS) that continually circulates the air to keep it clean.
Arrivals

Deplaning

Deplaning shall be done per row to maintain orderliness as we observe physical distancing. Listen carefully for instructions on new deplaning and disembarkation procedures from our Cabin Crew.
Health declaration forms or similar documents must be accomplished and submitted to officials.
Baggage pushcart handles shall be disinfected periodically.
Guests arriving from international airports shall be mandated to go through RT-PCR testing and quarantine. Please refer to the procedures listed online.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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