CSA Czech Airlines COVID-19 safety policies

Check the protective measures CSA Czech Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with CSA Czech Airlines during COVID-19 by reading their guidance and policies.

The information is taken from CSA Czech Airlines website which can be viewed HERE

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CSA Czech Airlines COVID-19 safety policies

CSA Czech Airlines COVID-19 policies

View CSA Czech Airlines COVID-19 policies

At the Airport

Face mask

Before boarding Czech Airlines and Smartwings aircraft and throughout the flight, all passengers must wear protective mouth and nose gear.
This requirement does not apply to children under two years of age and other people subject to exemptions.

Airport guidance

If possible, please use the relevant section of our website to check in for your flight online.
Please note that the general procedures of security checkpoints may have been adjusted. We recommend arriving at airports ahead of time.
There are also restrictions governing the provision of certain services. Airport lounges, restaurants, shops and other facilities may thus be temporarily closed.

Hand luggage

No specific changes have been listed for hand luggage although as with other airlines, it is recommended that this is kept to minimum in order to reduce cabin activity.

Boarding

Priority boarding is still offered.
Please maintain a two-metre gap from others when boarding or disembarking the aircraft.
Lounges

Our lounges

There are also restrictions governing the provision of certain services. Airport lounges and other facilities may thus be temporarily closed.
Onboard the flight

Face mask

Before boarding Czech Airlines and Smartwings aircraft and throughout the flight, all passengers must wear protective mouth and nose gear.
This requirement does not apply to children under two years of age and other people subject to exemptions.

Cabin seating

Sufficient seating capacity permitting, gaps will be maintained between passengers in Economy Class.
Business Class seating arrangements will always leave the middle seat empty.
On aircraft with a two-seat configuration, there will always be only one person seated per pair of seats.

Meals & beverages

There might be changes to the pre-ordered meals from our GOURMET MENU selection in Economy Class
In Business Class refreshments will be served as usual. A limited selection of the BISTRO-ON-BOARD in-flight refreshments will be offered.
All in-flight refreshments include protective wrapping.

Other changes

Only contactless payments, i.e. credit or debit cards, are accepted onboard CSA Airlines.
All printed materials distributed on-board our aircraft have been limited to a minimum. Therefore, you will not find the in-flight Mywings magazine aboard our aircraft at the moment.
In order to minimise contacts between passengers and crew members, it will not be possible to purchase merchandise offered by the in-flight FLY & BUY (Duty Free) magazine.
Cleaning

Our aircraft

Aircraft interiors undergo a thorough disinfection process before and after each flight according to the strictest hygienic standards, including seats, tray tables, seat pockets, overhead lockers and lavatories.
Passengers and crew breathe a mixture of fresh and recirculated air aboard the aircraft. The air is remixed with a fresh supply from the engines and run through HEPA filters. These are hospital quality filters which are able to trap particles as small as bacteria and viruses.
Arrivals

Deplaning

After the plane has landed, remain seated until cabin crew calls you to leave the plane in smaller groups.
Please respect the minimal distance of 2 meters and wear a mask while exiting the aircraft and entering the passenger terminal.

Airport guidance

The airline recommends you always check the current rules and regulations for entering the country of your final destination before your journey. This also applies to citizens and permanent residents as well as passengers in transit or transfer.
From 22 October, you are only allowed to enter the Czech Republic for essential purposes, such as business or study. Entry for tourism is not permitted.
If you are travelling to the Czech Republic following a stay of more than 12 hours within the past 14 days in a ‘high’ risk country, you will not be permitted entry.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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