Edelweiss Air COVID-19 safety policies

Check the protective measures Edelweiss Air have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Edelweiss Air during COVID-19 by reading their guidance and policies.

The information is taken from Edelweiss Air website which can be viewed HERE

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Edelweiss Air COVID-19 safety policies

Edelweiss Air COVID-19 policies

View Edelweiss Air COVID-19 policies

At the Airport

Face mask

Protective masks are compulsory on all Edelweiss flights. Please bring your own mask along. Please note that face shields and FFP2 masks with valves are not allowed on board.
We can only accept exceptions to the mask obligation with a current (not older than 48h) negative Covid-19 test result (PCR test) in addition to a medical certificate on the official Edelweiss form.

Airport guidance

Check in online for your flight via flyedelweiss.com or swiss.com.
Do not travel if you are feeling unwell and exhibiting any of the Covid-19 symptoms.
Print your boarding pass and luggage tag at home.
Given the increased time and procedures needed to clarify travel restrictions, make sure you arrive at the airport at least two hours before your scheduled flight departure.

Hand luggage

The airline recommends that passengers adjust their hand baggage weight and amount to the current situation and transfer conditions and check-in larger items.
No additional restrictions are in place.

Boarding

Please listen to the announcements made at the gate and follow the instructions.
Maintain at least the minimum required physical distance, including when boarding the aircraft.
Lounges

Airport lounge

The use of the airport lounges is currently subject to restrictions. Lounges in Zurich are currently operational with additional restrictions and some service changes in place.
Onboard the flight

Face mask

Protective masks are compulsory on all Edelweiss flights. Please bring your own mask along. Please note that face shields and FFP2 masks with valves are not allowed on board.
We can only accept exceptions to the mask obligation with a current (not older than 48h) negative Covid-19 test result (PCR test) in addition to a medical certificate on the official Edelweiss form.

Sanitiser

You will receive a disinfectant wipe when boarding the aircraft. Please note that you should only use the disinfectant wipes provided by us to clean the surfaces in your seat area.

Meals & beverages

You can continue to enjoy Edelweiss’ wide choice of food and beverages on all flights. No additional details are given on the company website and passengers should anticipate minor changes to the usual service routine.
Cleaning

Our aircraft

Avoid touching surfaces onboard as much as possible and reduce the amount of time that is spent out of your seat area.
Edelweiss aircraft are cleaned before each flight, following a standard cleaning procedure, the disinfection of the aircrafts is carried out according to the specifications of the Federal Office for Civil Aviation.
The entire aircraft fleet is fitted with high-efficiency particulate air (HEPA) filters. Cabin air is changed an average of 20-30 times per hour during cruising.
Arrivals

Deplaning

After the plane has landed, remain seated until cabin crew calls you to leave the plane in smaller groups.

Other guidance

Find out about the entry regulations and local rules at your destination well ahead of time.
Please also be sure to maintain at least the minimum required physical distance when disembarking from the aircraft. Please also wear your protective face mask throughout your journey until exiting the destination airport.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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