Egyptair COVID-19 safety policies

Check the protective measures Egyptair have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Egyptair during COVID-19 by reading their guidance and policies.

The information is taken from Egyptair website which can be viewed HERE

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Egyptair COVID-19 safety policies

Egyptair COVID-19 policies

View Egyptair COVID-19 policies

At the Airport

Face mask

For your own safety, you will need to wear your face mask at all times starting from when you enter the airport.

Check-in

Egyptair encourages the use of electronic tickets without the need for printing to avoid any unnecessary contact during check-in.
There may be delays at the airport due to extra check in procedures, so the airline has modified our check-in times to be 4:30 hours before departure for international flights, and 2:30 hours before departure for domestic flights.
All Egyptair employees are wearing personal protective equipment (PPE) and are regularly screened for temperature measurements
Egyptair staff at the check-in desks are always wearing their face shields and will gladly assist you in any inquiries and concerns.
Egyptair have added spacing stickers on the floor to help everyone maintain a safe distance from one another.
Hand sanitizing dispensers have been also added and placed all over the airport for your personal use.

Hand luggage

Make sure you pack everything into your checked-in bags, cabin baggage is currently restricted to laptops, precious belongings and baby items only.

Boarding

At the boarding gate Egyptair have also introduced measures to maintain social distancing at all times and help everyone keep a safe distance in the queues approaching the gate.
Boarding the aircraft will be in smaller groups and will start from the last row to the first.
On wide body aircraft, priority boarding will still be offered.
Lounges

Our lounges

Egyptair lounges are currently open.
Seating is arranged in a manner that guarantees social distancing.
Alcohol-based hand sanitizers are provided at all areas.
Cleaning, spraying and disinfecting will be conducted in a manner
Hot meals are now changed to packed meals.
Onboard the flight

Face mask

You must wear your mask at all times throughout the flight, except when eating or drinking.
When you arrive on board, all Egyptair cabin crew will be in full personal protective equipment (PPE).

Sanitiser kit

Egyptair will offer you a personal hygiene kit containing a mask, gloves, hand sanitizer and a small waste bag to be used for disposing used PPE (personal protective equipment)

Meals & beverages

On domestic flights: a bottle of water will be served to economy class passengers. And a bottle of water in addition to a packed meal to business class passengers.
No service details are given for international routes.

Service changes

Egyptair are taking every precaution to mitigate the contact in the cabin, including reduction of on-board service to the minimum necessary and avoiding lavatory queues, you can help us by reducing as much as possible your movement in the cabin.
To maintain a strict level of hygiene on board, distribution of pillows and blankets will not be allowed on board. Safety cards are sanitized and duty-free payments are with credit cards only.
Cleaning

Our aircraft

All Egyptair aircraft routinely go through a cleaning and disinfection process in accordance with aviation global standards.
Egyptair aircraft cabin air is cleaned with advanced High Efficiency Particulate Air (HEPA) filters that remove viruses and eliminate dust, allergens and germs. aircraft routinely go through a cleaning and disinfection process in accordance with aviation global standards.
Arrivals

Deplaning

Upon landing, passengers will need to adhere to the disembarkation instructions as advised by the cabin crew and observe the health and safety measures set by the authorities at the country of destination.

Other guidance

When you land, please keep your face mask on until you have left the airport terminal.
Due to the current circumstances, a number of countries have issued restrictions on entry for travelers.
These entry restrictions might be subject to change on short notice, and for this we recommend all our passengers to review the latest restrictions published by the Government of the country of their destinations.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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