French Bee COVID-19 safety policies

Check the protective measures French Bee have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with French Bee during COVID-19 by reading their guidance and policies.

The information is taken from French Bee website which can be viewed HERE

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French Bee COVID-19 safety policies

French Bee COVID-19 policies

View French Bee COVID-19 policies


Pre-departure Requirements

Remember to bring all the necessary documents for your trip.
Customers who do not present a mandatory document will be denied boarding.
Travel to Mainland France - Passengers must Download Statement of health
Travel to Reunion island - Passengers must Download Statement of health / Online registration Form required / - Negative RT-PCR test for SARS-CoV-2 (3 days before departure)
Travel to French Polynesia - Passengers must Download Statement of health / Negative RT-PCR test for SARS-CoV-2 (3 days before departure) / Online health registration form / Electronic Travel Authorization (ETA)
At the Airport

Face mask

Please note that some airports have introduced obligated mouth and nose cover both in the terminals and in the shops. It is recommended that you always carry a mask with you to be prepared for any scenario.

Airport Guidance

Arrive at the airport with extra time before your departure.
For a touchless check-in experience the airline recommends that you check-in online 48 hours before the flight (24hrs to/from the USA and Tahiti). At the airport, all you have to do is to go to the baggage drop-off area with your boarding pass.
Depending on your departure airport, your temperature may be checked using a non-contact infrared thermometer. Your temperature must be below 38°C/100.4 °F.
As a precaution, only travelers are invited to enter the terminal. For your safety, all customers are required to wear protective face coverings into the airport.
From check-in to boarding your itinerary within the airport is marked with floor markers to facilitate social distancing.

Hand luggage

From June 26, you will be able to bring on board a 12kg (26 lbs) piece of hand baggage and 1 accessory.
Crew members are no longer allowed to handle them in the cabin.


Boarding fewer customers at a time, from the back of the plane to the front to limit movement within the aircraft. It is important that you calculate your arrival at the airport according to our new procedures. Boarding starts 1h10 before departure.

Our lounges

Third party lounges are subject to individual opening restrictions and this should be checked directly with the provider.
Onboard the flight

Face mask

Surgical masks must be changed every 4 hours. Remember to bring a sufficient number of masks for your whole family and for the duration of a long-haul flight.
Cloth face masks are not accepted on board. Passengers refusing to wear a surgical mask will be denied.
Wearing a mask is mandatory at the airport and on-board French bee flights for travelers aged 11 and above. The face mask is compulsory from the age of 11 years old in all public transport in France since May 11th 2020, however it is strongly recommended that children aged between 6 and 11 wear one.
Make sure to take your masks with you when you disembark. For health reasons, they must not be left in the seat pockets or on the ground. You can also use the bins available in the lavatories.

Food & beverages

Onboard meals are made in accordance with food safety standards, prioritizing the use of sealed products: starter and dessert in sealed packages, dishes heated to 170°C.
In Premium Class, juices, soft drinks and alcoholic drinks are included in the ticket.
Since July 10th, Duty-free and Blue Café sales are available again on French bee flights except the Duty Free on flights from Paris to Tahiti via Vancouver.

Other guidance

The cleanliness of our lavatories is checked by our crew members every 30 minutes.
During the flight, you should limit your movement in the cabin.
The gathering of passengers in the corridors is forbidden and the line to get to the lavatories must not exceed 2 people.
Crew are well trained and by your side to help you to comply with hygiene rules and safety measures throughout the flight.

Our aircraft

Between each and every flight, our aircraft undergoes a 2-hour disinfection process using a cleaning team of 9 agents, following a rigorous checklist where all customer contact areas are cleaned with an approved disinfectant.
You will be flying an Airbus A350 XWB (Extra Wide Body), probably the most modern and highest-performing long-haul aircraft. Its air recirculation system consists of HEPA filters meaning High Efficiency Particulate Arresters.
There is also disinfectant washing gel in the washrooms available to all passengers.


After landing, please wait until the airport gives permission to disembark. Please also keep sufficient distance when leaving the aircraft and in the airport.

Other information

In light of the Corona pandemic, many countries have imposed restrictions on entry. Have required documents to hand upon arrival.


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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