Kenya Airways COVID-19 safety policies

Check the protective measures Kenya Airways have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Kenya Airways during COVID-19 by reading their guidance and policies.

The information is taken from Kenya Airways website which can be viewed HERE

» COVID-19 Airline Safety ratings

» A-Z Index of Airline COVID-19 policies

Kenya Airways COVID-19 safety policies

Kenya Airways COVID-19 policies

View Kenya Airways COVID-19 policies

At the Airport

Face mask

No information provided

Check-in

No information provided

Hand baggage

No information provided

Boarding

No information provided

Other airport guidance

No information provided
Lounges

Our lounges

No information provided
Onboard the flight

Face mask

Kenya Airways is not providing face mask to customers, all customers are required to bring their own mask.

Meals & beverages

No information provided

Sanitiser

No information provided

Headsets

We have stopped issuing headsets for use across all flights. This is to support other efforts that minimise person-to -person transmission of communicable diseases. We advise you to carry your own headsets/ earphones that are compatible with a 3pin jack, which can be purchased at duty free stores across all airports.

Other service items

Replacing all blankets, linen, pillow covers and headrest covers with fresh sets.
Using disposable hand towels on all classes of travel.
Cleaning

Our aircraft

Kenya Airways aircraft are regularly maintained in accordance with an established program aimed at providing a clean and inviting cabin experience. In addition to aircraft being tidied up between flights during the day, each aircraft receives a thorough review that includes cleaning, sanitizing, and disinfecting that meets or exceeds recommendations from the Center for Disease Control (CDC) and World Health Organization (WHO). We have enhanced cleaning and sanitizing procedures in all our aircraft before a flight. These procedures cover: seat armrests, seat pockets, headrests, tray tables, seatbelts, galleys, overhead luggage compartments, windows, carpets and lavatories.
All our aircraft have High Efficiency Particulate Air (HEPA) filtration systems installed to keep the air clean during flight. EPA filter out airborne particles as the air onboard is recirculated with outside air. These same filters are used in many hospitals to enhance air quality within that environment.
Enhanced cleaning and sanitizing procedures in all our aircraft before a flight. These procedures cover: seat armrests, seat pockets, headrests, tray tables, seatbelts, galleys, overhead luggage compartments, windows, carpets and lavatories.
Increased the frequency of layover cleaning of our aircraft from once every fourteen days to once every seven days.
Arrivals

Arrivals guidance

No information provided

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Kenya Airways COVID-19 safety policies

Sign up for updates with the Skytrax Newsletter