LAM Mozambique Airlines COVID-19 safety policies

Check the protective measures LAM Mozambique Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with LAM Mozambique Airlines during COVID-19 by reading their guidance and policies.

The information is taken from LAM Mozambique Airlines website which can be viewed HERE

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LAM Mozambique Airlines COVID-19 safety policies

LAM Mozambique Airlines COVID-19 policies

View LAM Mozambique Airlines COVID-19 policies

At the Airport

Face mask

Please bring sufficient masks to wear at all times in the airport and on-board your flight.

Airport guidance

All passengers of flights between Lisbon and Maputo must present proof of laboratory testing (RT-PCR) for the screening of SARS-CoV-2, with a negative result, performed within 72 hours prior to the time of departure, or they will be denied boarding.
In case of a positive test for COVID-19, LAM guarantees the rescheduling of the flight without additional costs or refunds the ticket.
Online check-in is not available.
Your temperature will be taken before entry into the terminal.

Hand luggage

Standard hand luggage restrictions apply.

Boarding

Passengers must wear a mask at all times in the terminal and during their flight.
Do not queue up in line at the gate. You will be called by seat number and row.
Priority boarding remains in operation for premium customers.
Lounges

Our lounges

No information is available
Onboard the flight

Face mask

Please bring sufficient masks to wear at all times in the airport and on-board your flight.

Food & beverages

The temporary suspension of the onboard meal service, maintaining only a minimum beverage service

Other cabin guidance

Sit in the seat assigned to you and do not move to another seat unless directed to by a cabin attendant.
Cabin and flight crew all wear personal protection equipment (PPE) to ensure their safety and yours.
Placement of sanitiser/ antibacterial gel disinfecting hands at points of contact with the customer.
Do not queue for washrooms and use them only if you really have to.
Cleaning

Our Aircraft

Intensification of aircraft sanitization with the application of professional disinfectant on chairs, seat belts, armrests, tables, windows, ventilation openings, luggage compartment.
Reinforcement in the full disinfection and cleaning process held during overnight stays, for each aircraft.
Arrivals

Deplaning

Upon arrival at your destination please remain in your seat.

Airport guidance

Entry to Mozambique is prohibited except for Mozambican nationals and foreign nationals with a valid residency visa for Mozambique.
All other visas issued prior to 1 April 2020 have been cancelled. It is not possible to obtain a visa on arrival in Mozambique.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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