Lion Air COVID-19 safety policies

Check the protective measures Lion Air have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the pandemic. Find out what it is like travelling with Lion Air during COVID-19 by reading their guidance and policies.

The information is taken from Lion Air website which can be viewed HERE

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Lion Air COVID-19 safety policies

Lion Air COVID-19 policies

View Lion Air COVID-19 policies

At the Airport

Face mask

Wearing mask before the flight, while on the plane until landing and on arrival and exit from the airport

Customer guidance

Arriving early at the departure terminal four (4) hours before departure. Domestic Lion Air Group flights remain at Terminal 2E and internationally at Terminal 3 of Soekarno-Hatta International Airport, Tangerang. For other airports operating remained in the same terminal.
Following the secure distance rules (physical distancing) in the airport terminal.
Wash your hands with soap or use a hand sanitizer
Onboard the flight

Face mask

Wearing mask before the flight, while on the plane until landing and on arrival and exit from the airport
Cleaning

Our aircraft

Cleaning works include Flight deck; Galley; lavatories, including doors, door handles, sinks and trash cans; feeding Mat and grip; In-flight entertainment including remote control; luggage storage bin handle; Overhead lighting, air vents and call buttons; Seat backup; Seat covers; Seat belts; Seat headrests; Carpet floor; windows and window coverings; Other passenger facilities; Cargo compartment and other.
HEPA working system is filtering and re-circulation from the cab and to deliver it with clean air from outside the plane. Some of the air originating from the inside is discarded out of the cab, the rest is pumped through an air filter – HEPA.
HEPA filter works effectively with a level of 99.9 +% eliminating particles such as viruses, bacteria and fungi before the air is re-distributed (circulation) to the cab. The air circulation rotation in the HEPA-equipped aircraft takes place rapidly. Thus, fresh air circulation in the CAB is updated 20 to 30 times in an hour or every two to three minutes, so that passengers will feel safe, comfortable and confident to travel by plane.
In keeping the air in the cabin clean and fresh, the air is fully updated every 2-3 minutes. Through HEPA filter that flow pattern limiting the mixing of air in the cab IE air flow from top to bottom that can reduce the spread of viruses/bacteria. For air from the toilet and the kitchen is directly streamed out of the plane.
Arrivals

Customer guidance

No details provided

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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