LOT Polish Airlines COVID-19 safety policies

Check the protective measures LOT Polish Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with LOT Polish Airlines during COVID-19 by reading their guidance and policies.

The information is taken from LOT Polish Airlines website which can be viewed HERE

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LOT Polish Airlines COVID-19 safety policies

LOT Polish Airlines COVID-19 policies

View LOT Polish Airlines COVID-19 policies

At the Airport

Face mask

A face mask is required during the entire journey – both at the airport and onboard.

Check-in

For safety reasons we recommend online check-in.
Due to the extended check-in time required due to new safety procedures, all passengers are requested to arrive at the airport earlier.
It’s required to maintain the appropriate social distance within in the terminal (including waiting in security line or passport control, in the jet bridge when picking up luggage) and outside of the terminal.

Hand luggage

Each passenger is allowed one carry-on with dimensions 55cm / 40 cm / 23 cm and weight up to 8 kg. Read more about carry-on luggage.

Airport guidance

All airport employees are equipped with personal safety equipment.
Required social distance is clearly marked throughout the airport.
Hand sanitizers are available throughout the airport.
There are temperature checkpoints at the airport.

Boarding

Passengers are boarded and de-boarded according to their assigned seat number.
Lounges

Our lounges

No information provided
Onboard the flight

Face mask

A face mask is required during the entire journey – both at the airport and onboard.

Meals & beverages

Drinks and snacks are served in individual packages.

Sanitiser

Passengers are provided with hand sanitizer or antibacterial tissues.

Reading materials

We have replaced all traditional newspapers with digital e-press. Over 1000 titles, from all over the word, are now available to all our passengers.

Our crew

Our crews are equipped with personal safety equipment, such as: masks, gloves and hand sanitizers. Additionally, they are trained in the latest medical procedures.
Cleaning

Our aircraft

All of our planes are regularly disinfected with a special biocide solution.
We use HEPA filters (High Efficiency Particulate-Air) on all our fleet. HEPA filters remove 99,99% of bacteria and viruses on board, as well as airborne dust and solid particles.
Arrivals

Deplaning

Passengers are boarded and de-boarded according to their assigned seat number.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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