COVID-19 Airline rating

Royal Brunei Airlines COVID-19 safety policies

Check the protective measures Royal Brunei Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Royal Brunei Airlines during COVID-19 by reading their guidance and policies.

The information is taken from Royal Brunei Airlines website which can be viewed HERE

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Royal Brunei Airlines COVID-19 safety policies

Royal Brunei Airlines COVID-19 policies

View Royal Brunei Airlines COVID-19 policies

At the Airport

Face mask

We recommend masks are worn at check-in, if transiting and when collecting baggage – this may be subject to individual airport regulations.

Check-in

Check in and bag drop queues designed & functioning with 1-2 metre social distancing guidelines where feasible
Check-in counters and priority boarding areas cleaned frequently throughout the day
Hand sanitisers are provided at key checkpoints

Other guidance

RB airport service teams wearing masks and gloves where appropriate
Pre-flight temperature screening inline with local government regulations
Before every flight, our cabin crew and pilots have their temperatures taken

Hand baggage

All guests are encouraged to travel with minimal cabin baggage
Lounges

Our lounge

No information provided
Onboard the flight

Face mask

Please be aware our policy requires all guests to bring and wear their own protective masks when boarding, in the aircraft cabin and disembarking effective from 12 May 2020.

Meals & beverages

Changes to meal services including light snacks (instead of hot meals) for flights less than 3 hours.
All crew wearing masks and gloves when handling food and drink

Service items

All headsets, pillows and blankets (used and unused) are removed after every flight

Sanitiser

On board disinfectant sprays, masks and hand sanitizers are available
Wet tissues provided to all guests on all flights

Cabin seating

Seat allocation designed to maximize available cabin space, i.e. middle seats will only be allocated where necessary
Cleaning

Our aircraft

Thorough cleaning and disinfecting processes which include cabin cleaning and wipe down of all tables, seat trims and inflight entertainment screens together with headsets.
Special aircraft manufacturer-approved chemical disinfectant is used on hard surfaces of the aircraft such as the arm rests, chair, table trays, galleys and toilets.
All aircraft are equipped with High Efficiency Particulate Air (HEPA) filters with similar performance to those used in hospital operation theatres.
The cabin air is refreshed continuously through a control air conditioning and pressurization system and filters are replaced frequently
Arrivals

Customer guidance

Health and travel history disclosure on arrival inline with local government regulations and requirements

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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