S7 Siberia Airlines COVID-19 safety policies

Check the protective measures S7 Siberia Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with S7 Siberia Airlines during COVID-19 by reading their guidance and policies.

The information is taken from S7 Siberia Airlines website which can be viewed HERE

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S7 Siberia Airlines COVID-19 safety policies

S7 Siberia Airlines COVID-19 policies

View S7 Siberia Airlines COVID-19 policies

At the Airport

Face mask

A mask and gloves are a simple necessity that enable you to travel. Be sure to use them at the airport and on board the aircraft.
Change your mask every 3 hours. If you have forgotten to take a spare one with you for a long flight, our flight attendants will be sure to help you.

Airport guidance

Check in for your flight on the website or through the mobile app to avoid waiting in line at the check-in counters at the airport. Check your departure time online to avoid accumulation of people.
All passenger service areas and equipment, including check-in counters, payment terminals, etc., are regularly disinfected.
S7 employees are provided with antiseptics and always wear masks and gloves when working.
Special marking has been made in the check-in area, which will help you maintain social distance.
Hand sanitizer dispensers are easily accessible throughout your journey at the airport.

Hand luggage

No additional restrictions are placed on hand luggage although the airline does recommend passengers to pack light to ensure ease of movement in the cabin.

Boarding

Whenever possible, S7 always tries to avoid accumulation of passengers and use jet bridges and pedestrian waiting areas for boarding.
If passengers are transported to the aircraft by bus, the airline will try to increase the number of buses for each flight to make it easier for passengers to maintain a safe distance. Buses are disinfected before each trip.
There is a changed approach to airplane boarding. Now passengers are invited to board in groups, starting with those whose seats are in the rear of the aircraft. This helps to reduce potential contacts.
Priority Boarding is currently not offered.
Lounges

Our lounges

Some S7 lounges are currently open, however with restrictions on the services and products available.
Onboard the flight

Face mark

A mask and gloves are a simple necessity that enable you to travel. Be sure to use them at the airport and on board the aircraft.
Change your mask every 3 hours. If you have forgotten to take a spare one with you for a long flight, our flight attendants will be sure to help you.

Sanitiser

During boarding, passengers are given disposable wipes with an antibacterial effect to disinfect hands.

Food & beverages

Every dish in the airline menu is cooked and placed in airtight packaging at special cabin food production points. The entire cooking process meets the Rospotrebnadzor requirements, and production point personnel work in protective suits.

Service changes

If the flight load permits, during check-in S7 automatically assign passengers seats at a safe distance from one another
All crews have received instructions on how to act if a crew member or a passenger starts feeling sick or displays coronavirus symptoms.
Flight attendants undergo a medical checkup before each flight. During the flight they always wear masks and gloves and regularly update their protective gear. This helps to serve passengers as safely as possible.
Blankets and pillows are thoroughly disinfected after each use, and safety instructions are changed more often.
Cleaning

Our aircraft

Aircraft are regularly deep cleaned and disinfected, and all surfaces, including tray tables, video screens, arm rests, safety belts and overhead luggage bins are sprayed and wiped with disinfectant before every flight.
S7 Airlines aircraft are thoroughly disinfected. A highly efficient HEPA filter system purifies and freshens the air on board.
In between flights, S7 air the cabins and wipe all surfaces.
Arrivals

Deplaning

On arrival at your destination airport, disembarking will be made by zones starting with the front of the aircraft.

Airport guidance

Passengers should maintain use of masks until they are out of the terminal building.
Appropriate social distancing at baggage reclaim points is also encouraged.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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