Saudi Arabian Airlines COVID-19 safety policies

See the protective measures Saudi Arabian Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the pandemic. Find out what it is like travelling with Saudi Arabian Airlines during COVID-19 by reading their guidance and policies.

The information is taken from Saudi Arabian Airlines website which can be viewed HERE

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Saudi Arabian Airlines COVID-19 safety policies

Saudi Arabian Airlines COVID-19 policies

View Saudi Arabian Airlines COVID-19 policies

At the Airport

Boarding pass

Get your boarding pass on the Saudia website or app before heading to the airport

Arrive at the airport at least 2 hours before your flight

Hand baggage

Only 1 carry on baggage is allowed per customer

Face mask

This must be worn at all times in the airport

Temperature

Your temperature will be checked when you arrive at the airport

Check-in

All self service machines will be temporarily unavailable

Baggage drop off counters will be active

Boarding

Your temperature will be checked before boarding the aircraft

Zonal boarding - you will be boarded in groups

Staff will guide you to maintain social distancing

Lounges

Alfursan lounge

A la carte menus will be provided and social distancing rules will apply

Onboard the flight

Face masks

Customers must wear face masks at all times of the flight

Cabin staff

Cabin crew will wear PPE

Sanitiser

You will be provided with a personal hygiene kit - wipes, mask, sanitiser

Blankets & pillows

Blankets and pillows will be unavailable

Meals and beverages

Enjoy sealed snacks and beverages

Cleaning

In the airport

All terminal areas and frequently touched items will be sanitised regularly

Onboard

Cabin staff will sanitise lavatories after each use

Aircraft will undergo deep cleaning and disinfection process regularly

Arrivals

Arrival process

Crew will control the flow as you disembark

Baggage claim floor decals will remind you to maintain social distancing

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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