Silver Airways COVID-19 safety policies

Check the protective measures Silver Airways have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Silver Airways during COVID-19 by reading their guidance and policies.

The information is taken from Silver Airways website which can be viewed HERE

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Silver Airways COVID-19 safety policies

Silver Airways COVID-19 policies

View Silver Airways COVID-19 policies

At the Airport

Airport guidance

Always remember to avoid travel if you are showing symptoms of respiratory illness or traveling from a restricted area.
Effective July 1, 2020, ticketed customers will get a full refund with no fees or service charges if they get a positive COVID-19 test prior to their flight.
In order to reduce physical contact, the airline suggests guests check in online and get their boarding passes before coming to the airport. Boarding passes can be shown on a cell phone.
Some check-in areas of airports have plexiglass protection at the different counters and floor stickers & courtesy lines for social distancing.
Passengers departing from certain airports may be subject to a temperature screening.

Hand luggage

No additional restrictions are placed on hand luggage at Silver Airways.
Carry-on bags should not exceed 45 linear inches.
Personal items should not exceed 17 x 16 x 9 inches.

Boarding

To avoid queuing in the aisle and boarding bridge, boarding and deboarding will happen row by row.
Lounges

Our lounges

Lounge opening status will have to be confirmed directly with individual airport lounge providers as this may vary.
Onboard the flight

Face mask

For your well-being and those seated near you, a face covering is required during flight but you can remove it to eat or drink.

Cabin service

The onboard service has been temporarily adapted.
Cleaning

Our aircraft

Additional routines for aircraft cleaning and disinfection.
Arrivals

Deplaning

Upon landing, passengers will need to adhere to the disembarkation instructions as advised by the cabin crew and observe the health and safety measures set by the authorities at the country of destination.

Arrivals guidance

When you land, please keep your face mask on until you have left the airport terminal.
The majority of Carribean destinations being served by the airline have the requirement of a negative PCR test.
Specific entry regulations should be confirmed directly through Government websites or via the IATA travel resource centre.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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