Swiss International Air Lines COVID-19 safety policies

Check the protective measures Swiss International Air Lines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Swiss International Air Lines during COVID-19 by reading their guidance and policies.

The information is taken from Swiss International Air Lines website which can be viewed HERE

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Swiss International Air Lines COVID-19 safety policies

SWISS COVID-19 policies

View SWISS COVID-19 policies

At the Airport

Face mask

Wearing a face and mouth covering at the airport is strongly recommended whenever the minimum distance cannot be maintained
Disinfect your hands − dispensers are located throughout the airport

Check-in

Check-in on swiss.com or via the SWISS App
Print your boarding pass and baggage tag at home and take advantage of Self Bag Drop machines where available (e.g. at Geneva Airport)
Whenever possible, please be at the airport 2 hours before departure, especially if you are checking in luggage.
Please adhere to the recommendations of the Swiss Federal Office of Public Health and maintain the minimum distance whenever possible

Boarding

Please follow the instructions at the gate
The minimum distance applies also during boarding
Lounges

SWISS lounges

Access to our SWISS Lounges is currently subject to certain restrictions
Lounges at Zurich Airport
The SWISS Senator Lounge A is reopened as a one-class-lounge with a dedicated area for Lufthansa Group First Class passengers and HON Circle Members. All other SWISS lounges at Zurich Airport remain closed due to the current situation.
Onboard the aircraft

Face mask

A nose and mouth covering is compulsory on board all flights, and should be worn until exiting the destination airport.
Please bring your own mask along, wear it correctly and change it every four hours.
Please note that face shields and FFP2 masks with valves are prohibited on board

Sanitiser

You will receive a disinfectant wipe after boarding. We would like to point out that all surfaces in proximity to your seat should only be cleaned with disinfectant wipes provided by us.

Onboard service

Please take note of the altered service concept on board, which minimizes the number of physical interactions between our crew and guests

Meals & beverages

No information provided
Cleaning

On our aircraft

The frequency and intensity of cabin cleanings was further increased. This applies in particular to the fold-out tables, the armrests, the safety belts, washrooms and door handles
HEPA air filtration system installed on all aircraft by default, allowing a complete cabin air exchange in approximately 3 minutes
Arrivals

Deplaning

Please practice physical distancing while leaving the aircraft and wear your mask throughout your journey until exiting the destination airport

Other guidance

The authorities of your final destination are requiring that all flight guests fill in a Passenger Locator Form on board. Please complete the form with your personal details and ensure that the information is correct and legible.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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