TAROM COVID-19 safety policies

Check the protective measures TAROM have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with TAROM during COVID-19 by reading their guidance and policies.

The information is taken from TAROM website which can be viewed HERE

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TAROM COVID-19 safety policies

TAROM COVID-19 policies

View TAROM COVID-19 policies

At the Airport

Airport guidance

Online check-in for the formalities, on www.tarom.ro or through the mobile
Arriving at the airport for the formalities, 3 hours before the scheduled take off.
Our check-in counters have protection panels, in order for you to easily interact with TAROM personnel.
Please follow the signage regarding the distance of 1 m from the counter during the processing of the traveling documents.
We recommend to keep the social distance starting from the check-in formalities, until reaching your seat in the aircraft and avoid circulation inside the aircraft during the flight.
Check your destination's travel restrictions and entry requirements before you fly.

Hand luggage

Passenger access on board of the aircraft will be allowed with one piece of hand luggage. The luggage must respect exactly the size and weight communicated.

Boarding

Boarding takes place in small groups.
Priority boarding remains available.
For platform boarding flights, buses will be made available, at a maximum of 50% of their capacity, thus avoiding congestion in order to maintain social distance in rows / sections, front / rear.
Lounges

Our lounges

The TAROM Lounge at Bucharest is subject to opening restrictions. Services and products may be suspended and capacity within the lounge is limited.
Onboard the flight

Service guidance

During the flight, TAROM crew will wear masks and gloves and will keep the minimum safety distance, not only for their protection but also for TAROM passengers protection.
The cabin crew will use sanitizers after handling the operational documentation and/ or contact with the surfaces shared with the passengers.
We have removed the printed onboard materials (magazines, newspapers, etc.), except for the safety instructions.
We have temporarily suspended the free onboard catering services, upon request we only offer still water.
During the flights, announcements will be made regarding the measures imposed by the public health authorities.
During the flight, stay in your seat whenever possible.
Cleaning

Our aircraft

All aircraft are disinfected after each flight, according to the regulations issued by the authorities
Fixed disinfection (spray)
Steam vapor/aerosol disinfection
Nebulising – at the end of each operative day.
On board of TAROM aircraft, you will find surface disinfectants and hand sanitizers.
We use HEPA filters (High Efficiency Particulate Air) identical to those used in operating rooms.
Arrivals

Deplaning

After arriving at their destination, passengers should wait until those in the row in front of them have disembarked. All guests please remain seated until it is their turn to disembark.

Arrival guidance

Given the current exceptional situation (COVID-19), extended entry requirements also apply to travel within Europe. Before travelling to the airport, please research the entry documents required and the requirements that apply at your destination in detail.
On 5 October 2020, the Romanian Government issued an updated list of countries for which COVID-19 travel restrictions are in place.
From midnight on 7 October 2020, travellers from some countries must quarantine for 14 days on arrival.
If however, after 8 days of quarantine, you present no specific COVID-19 symptoms and take a COVID-19 test which returns a negative result, you may leave quarantine after 10 days.
Travellers planning to stay in Romania for 3 days or less are exempt from quarantine, as long as they provide evidence of a negative COVID-19 test, taken within 48 hours before entering the country.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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