Transavia COVID-19 safety policies

Check the protective measures Transavia have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. Find out what it is like travelling with Transavia during COVID-19 by reading their guidance and policies.

The information is taken from Transavia website which can be viewed HERE

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Transavia COVID-19 safety policies

Transavia COVID-19 policies

View Transavia COVID-19 policies

At the Airport

Face mask

In accordance with the regulations, wearing a face mask is mandatory.
Please be aware that the following policies apply:
Flight to/from the Netherlands:
Facemask (nose and mouth mask) mandatory from 13 years.
Flight to/from France:
Only surgical facemasks allowed. Mandatory from 11 years.

Airport guidance

Introduction of signage to facilitate physical distancing.
Protective equipment on all our counters.
Regular disinfection of all our counters and self-service kiosks

Hand luggage

Passengers should pack their hand luggage lightly to reduce activity within the aisles of the aircraft.
In order to make boarding operations more fluid, your cabin baggage can be checked in free of charge.

Boarding

Reorganization of check-in and boarding to avoid contact as much as possible.
In addition, in order to make boarding operations more fluid, your cabin baggage can be checked in free of charge.
Onboard the flight

Face mask

In accordance with the regulations, wearing a face mask is mandatory.
Please be aware that the following policies apply:
Flight to/from the Netherlands:
Facemask (nose and mouth mask) mandatory from 13 years.
Flight to/from France:
Only surgical facemasks allowed. Mandatory from 11 years.

Cabin service

We advise passengers to check in online in advance and ask passengers to remain seated.
The service on board will be different from what you are used to.
You can still buy something to eat and drink, but we offer fewer options.
Payment can only be done contactless.
Cleaning

Our aircraft

Daily preventive disinfection of all our aircraft.
Strict compliance with the hygiene and routine cleaning protocols of our aircraft before each departure, as well as work spaces.
Our aircraft are equipped with a vertical air recycling system that completely renews the cabin air very frequently, every 2 to 3 minutes, twenty times an hour;
We use HEPA filters (High Efficiency Particulate Air) identical to those used in operating rooms.
Arrivals

Deplaning

After arriving at their destination, passengers should wait until those in the row in front of them have disembarked. All guests please remain seated until it is their turn to disembark.
Given the current exceptional situation (COVID-19), extended entry requirements also apply to travel within Europe. Before travelling to the airport, please research the entry documents required and the requirements that apply at your destination in detail.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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