Air Canada Signature Suite Lounge at Toronto Pearson Airport

The Air Canada Signature Suite Lounge at Toronto Pearson Airport is certified as a 5-Star Airline Lounge for the product and service standards.

“This Air Canada Signature Suite lounge is exclusively for Business Class customers travelling on long-haul flights, and the facility has a pleasant quiet ambience. The highlight of the experience is undoubtedly the a la carte dining and buffet which delivers global Best Practice standards. The waiting staff deliver excellent and attentive table service.”

Air Canada Signature Suite Lounge at Toronto Pearson Airport
skytrax 5 star lounge logo

Certified Lounge Rating

Lounge Information

Signature Suite Lounge

Lounge Rating details

Signature Suite

Business Class Lounge - Signature Suite

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Standard of washrooms

Food and Beverages

A la carte dining option
A la carte dining standards
Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Sign up for updates with the Skytrax Newsletter