About Skytrax

International air transport rating organisation, SKYTRAX, have specialist knowledge, expertise and experience of quality issues affecting the air transport industry.

Skytrax

Delivering expertise and innovative thinking

Skytrax was established in 1989 and is based in London, United Kingdom.

We are specialist Research and Quality Advisors to the air transport industry, advising airlines and airports around the world on quality improvement and quality leadership issues.

Our ethos of working without fear or favour is paramount to our reputation, and our staff are professionals with experience and knowledge of the air transport industry.

We provide effective solutions and new ideas to achieve change, and policies to ensure consistent quality improvement.

World airline rating

Skytrax certified airline ratings are internationally recognised by airlines and media throughout the world.

Introduced in 1999, Certified Airline Rating is the international rating system that classifies airlines by the quality of their front line product and staff service standards. The Certified Airline Star Ratings are recognised as a global benchmark of airline standards, developed through many years of professional experience and Skytrax specialist knowledge of the world airline industry.

For more information, check our corporate site at Skytrax Research

World airport rating

The global airport rating system that classifies airports by the quality of airport product facilities and staff service standards.

The World Airport Star Ratings are recognised as a global benchmark of airport standards, developed through many years of professional experience and Skytrax specialist, qualitative knowledge of the airport industry.

For more information, check our corporate site at Skytrax Research

Skytrax do not publish a comparative rating of airline safety standards or airline safety record details. We focus our safety reference to airlines registered within the IATA Operational Safety Audit (IOSA). The IATA Operational Safety Audit (IOSA) is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.

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