ITA Airways
ITA Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and the service ratings are for both cabin staff and ground staff.
“ITA Airways offers an improving customer experience, and this is evidenced strongly on the hard product for seats, IFE, and WiFi in the different cabins. F&B standards perform well in Business and Premium Economy but can be much less consistent in Economy Class. Airport standards in Rome perform well for most aspects of processing, and elements of the premium lounge F&B are excellent.”
ITA Airways Rating Summary
Related to ITA Airways Ranking
ITA Airways Rating Analysis
Disclaimer
The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.