Aeroflot Kandinsky Lounge at Terminal B Moscow Sheremetyevo Airport

Aeroflot Kandinsky Lounge at Terminal B Moscow Sheremetyevo International Airport is Certified as a 4-Star Airline Lounge for the standard of product facilities and staff service.

“This lounge is for domestic customers and used only by cardholders and some frequent flyers. The decor and seat choices are meeting a good standard, but the lounge does occasionally become crowded, and the dining area, in particular, can lack capacity. Food choices are not always adequately replenished, and the high-turnover of guests means the counters are sometimes disorderly. Staff are efficient but less customer orientated, and language skills are quite varied.”

» Lounge Star Ratings explained

Aeroflot Kandinsky Lounge at Terminal B Moscow Sheremetyevo Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Kandinsky Lounge

Lounge Rating details

Kandinsky Lounge

Business Class Lounge - Terminal B

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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