ANA International Lounge at Kansai International Airport

ANA International Lounge at Kansai International Airport is Certified as 4-Star Airline Lounge for product facilities and staff service.

“The ANA international lounge provides a good regional product and service to customers. The design is largely functional for business travellers with a large volume of workspace, in addition to some more comfortable armchairs. Bar and buffet standards are consistent with other ANA lounges in Japan, and the choices here largely reflect the high level of use by Japanese and Asian guests, and there are somewhat limited international options. Staff are efficient and polite, and cleanliness standards are excellent.”

ANA International Lounge at Kansai International Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

ANA Lounge

Lounge Rating details

ANA Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Work stations
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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