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ANA Lounge : Haneda Airport

A Certified 5-Star lounge

View the quality rating of ANA lounge facilities and amenities, food & beverages and standards of staff service for the ANA first class Suites lounges and the business class lounges at Tokyo Haneda Airport. (Ratings based on 2 first class and 2 business class lounges located airside at HND Airport).

» ANA All Nippon Airways full rating

ANA Lounge : Haneda Airport

Certified Lounge Ratings

Lounge Information

First Class - International

Business Class - International

Related to ANA Lounge : Haneda Airport

Airline

ANA All Nippon Airways

Asia

shopping facilities tokyo haneda airport

Post

Tokyo Haneda Airport builds on its 5-Star Airport success

Airport

Chubu Centrair Airport

Asia

Full Ratings Breakdown

First Class

First Class Lounge - ANA Suites : Haneda Airport

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Décor and lighting

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Cleanliness of showers

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Private seat pods

Private work stations

Standard of washrooms

Standard of shower facilities

Shower facility waiting times

Secure left luggage area

Food and Beverages

A la carte dining option

A la carte dining standards

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Computer / internet terminals

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Business Class

Business Class Lounge - Haneda Airport

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Décor and lighting

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Cleanliness of showers

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Standard of washrooms

Standard of shower facilities

Shower facility waiting times

Secure left luggage area

Food and Beverages

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Computer / internet terminals

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Disclaimer

Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to ANA Lounge : Haneda Airport

Airline

ANA All Nippon Airways

Asia

Post

Tokyo Haneda Airport builds on its 5-Star Airport success

Airport

Chubu Centrair Airport

Asia

Skytrax do not publish a comparative rating of airline safety standards or airline safety record details. We focus our safety reference to airlines registered within the IATA Operational Safety Audit (IOSA). The IATA Operational Safety Audit (IOSA) is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.