Austrian Airlines Schengen Senator Lounge at Vienna Airport

Austrian Airlines Schengen Senator Lounge at Vienna Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.

“The lounge is quite small and can suffer from congestion quite quickly. Very open plan spaces with simple but colourful seating, the decor has a less relaxing ambiance, somewhat cold and can be noisy due to the wooden flooring and limited privacy. Facilities are mixed here, a consistent weakness is the lack of ease of power sockets for charging devices. The Senator Lounge has been enhanced slightly for catering over business class but no upgrade to seating or facilities.”

» Lounge Star Ratings explained

Austrian Airlines Schengen Senator Lounge at Vienna Airport

Certified Lounge Ratings

Lounge Information

Senator Lounge

Full Ratings Breakdown

Senator Lounge

Business Class Lounge - Schengen Senator: Zone G

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Décor and lighting

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Standard of washrooms

Food and Beverages

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Lounge Options

Lounge cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.