Austrian Airlines Schengen Senator Lounge at Vienna Airport

Austrian Airlines Schengen Senator Lounge at Vienna Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.

“The lounge is quite small and can suffer from congestion quite quickly. Very open plan spaces with simple but colourful seating, the decor has a less relaxing ambiance, somewhat cold and can be noisy due to the wooden flooring and limited privacy. Facilities are mixed here, a consistent weakness is the lack of ease of power sockets for charging devices. The Senator Lounge has been enhanced slightly for catering over business class but no upgrade to seating or facilities.”

» Lounge Star Ratings explained

Austrian Airlines Schengen Senator Lounge at Vienna Airport
skytrax 3 star lounge logo

Certified Lounge Ratings

Lounge Information

Senator Lounge

Full Ratings Breakdown

Senator Lounge

Business Class Lounge - Schengen Senator: Zone G

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Lounge cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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