Japan Airlines Sakura Lounge at San Francisco International Airport

Japan Airlines Sakura Lounge at San Francisco International Airport is Certified as a 4-Star Airline Lounges for the product facilities and staff service.

“The Sakura Lounge has a rather dated product consisting of two rooms. Seats are comfortable but in very close proximity and there are limited power outlets for charging. There is a good table area that offers separate privacy screen, personal lamps and lights. Lounge facilities are minimal, there are no showers and the catering offering is quite disappointing with very few choices of items. Staff are quite efficient, as well as keeping the lounge clean.”

Japan Airlines Sakura Lounge at San Francisco International Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Sakura Lounge

Lounge Rating details

Sakura Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Private work stations
Standard of washrooms
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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