Vietnam Airlines Lotus Lounge at Ho Chi Minh City (Tan Son Nhat) Airport

Vietnam Airlines international Lotus Lounge at Ho Chi Minh City (Tan Son Nhat) Airport is Certified as 3-Star Airline Lounge for the lounge facilities and staff service.

“The international Lotus Lounge is quite small and often very congested. Small open plan design with limited variety to seats and privacy, but a good view of the runway. Facilities are poor, with only one shower and a few computers. The seating has an absence of power sockets. Catering is mixed, while an ample buffet spread is offered, the quality could be better. Drinks are fairly comprehensive. Staff are friendly and keep the lounge clean and well maintained.”

» Lounge Star Ratings explained

Vietnam Airlines Lotus Lounge at Ho Chi Minh City (Tan Son Nhat) Airport

Certified Lounge Rating

Lounge Information

International Lotus Lounge

Lounge Rating details

Lotus Lounge

Business Class Lounge - Ho Chi Minh City

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Décor and lighting

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Cleanliness of showers

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Private work stations

Standard of washrooms

Standard of shower facilities

Shower facility waiting times

Secure left luggage area

Food and Beverages

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Computer / internet terminals

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Lounge Options

Lounge cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.