Vietnam Airlines International Lotus Lounge at Tan Son Nhat Airport

Vietnam Airlines international Lotus Lounge at Ho Chi Minh City (Tan Son Nhat) Airport is Certified as 3-Star Airline Lounge for the lounge facilities and staff service.

“The international Lotus Lounge is quite small and often congested. The open plan design has a limited variety of seats and privacy, but a good view of the runway. Facilities are poor, with one shower and a few computers. The seating has an absence of power sockets. Catering is mixed, while an ample buffet spread is offered, the quality could be better. Drinks are fairly comprehensive. Staff are friendly and keep the lounge clean and well maintained.”

Vietnam Airlines International Lotus Lounge at Tan Son Nhat Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

International Lotus Lounge

Lounge Rating details

Lotus Lounge

Business Class Lounge - Ho Chi Minh City

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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