Air Algerie is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Air Algerie performs to a comparatively poor standard at this time. The primary weakness is staff service, and the hub facility at Algiers also lacks appeal and convenience for passengers. Product quality for the latest A330 aircraft is quite good but cabin presentation can be improved on long-haul and short-haul flights.”