Air Botswana is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“A very small regional airline that has reduced aircraft and staff numbers. Airport service is fair in Gaborone, but delays & cancellations are poorly handled. Cabin seating is fine for the short routes flown, and a small snack & beverage is supplied on some flights. Cabin staff are normally very friendly and hospitable.”