Air Macau is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Air Macau is a small, regional airline. Its Airbus fleet is mixed age with newer A321/320 NEO aircraft and older CEO models. Unusually, Air Macau did not opt for seat power/charging on new aircraft. The inflight experience is full service and customers in Business and Economy Class receive complimentary food & beverages, the quality of which is fair. Cabin staff service needs to be more consistent.”