Air Madagascar is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Air Madagascar standards are quite comfortable onboard, and the Premium Economy cabin is achieving a good standard. Business and Economy Class cabin products are more dated on long-haul, and IFE is particularly weak. The congestion and infrastructure at the Antananarivo Airport remains a primary challenge, but this is due for upgrade in 2020.”