Discover Airlines

Discover Airlines is Certified as a 4-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

“Discover Airlines delivers a strong, leisure-focused experience, positioned comfortably at a 4-Star level. The product is characterised by strong inflight service, good catering, and a competitive buy-on-board offer, and entertainment options are well developed across both long- and short-haul flights.”

» A-Z Index of Airline Ratings

Discover Airlines

Certified Airline Ratings

Long haul

Business Class

Premium Economy

Economy Class

Short haul

Business Class

Economy Class

Full Ratings Breakdown

Business Class

Airport Services

Priority check-in options

Check-in service options

Check-in staff service

Priority boarding standards

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow etc

Cabin and seat cleanliness

Washroom cleanliness

Amenity kit and washroom amenities

Inflight Entertainment : complimentary

Inflight Entertainment : purchase options

Onboard WiFi and connectivity

Quality of meals

Quantity of food

Selection of beverages

Cabin Staff Service

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Economy Class

Airport Services

Check-in service options

Check-in staff service

Boarding efficiency (standard)

Boarding efficiency (paid)

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow etc

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment : complimentary

Inflight Entertainment : purchase options

Onboard WiFi and connectivity

Complimentary F&B options

Selection of buy onboard F&B

Quality of buy onboard F&B

Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Premium Economy - Long Haul

Airport Services

Priority check-in options

Check-in service options

Check-in staff service

Priority boarding standards

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow

Cabin and seat cleanliness

Washroom cleanliness

Amenity kit and washroom amenities

Inflight Entertainment

WiFi service

Quality of meals

Quantity of food

Selection of beverages

Cabin Staff Service

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
__gads	1 year 24 days	The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites.
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
DSID	1 hour	This cookie is set by DoubleClick to note the user's specific user identity. It contains a hashed/encrypted unique ID.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
GoogleAdServingTest	session	No description
VISITOR_PRIVACY_METADATA	6 months	Description is currently not available.

Discover Airlines

Certified Airline Ratings

Long haul

Short haul

Full Ratings Breakdown

Airport Services

Onboard Product

Cabin Staff Service

Airport Services

Onboard Product

Cabin Staff Service

Airport Services

Onboard Product

Cabin Staff Service

Related to Discover Airlines