Hainan Airlines
Hainan Airlines is Certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“A long-standing 5-star rated airline, Hainan Airlines continues to offer excellent product & service standards in Business and Economy Class. Inflight dining remains very good for long-haul and regional flight sectors, and this is well complemented by consistent and attentive service. Airport service standards are efficient, and HNA branded lounges are available at some key hubs and offer an elevated experience.”
Hainan Airlines Rating Summary
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Hainan Airlines Rating Analysis
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