Mandarin Airlines is Certified as a 4-Star Regional Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“A regional carrier owned by China Airlines serving short-haul domestic and international routes. Onboard comfort standards are good for the E190 and ATR fleet, and legroom and cleanliness are above average. A hot meal of good quality is provided, served with hot and cold drinks. Staff are friendly and efficient and most have acceptable English language skills.”