TAROM is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“TAROM has cut back on the Economy Class service onboard, and seems to be moving towards a future buy onboard process. Business Class is fairly standard by European levels, but airport services in Bucharest could be improved. Cabin staff tend to provide a functional service and lack any proper interest in service hospitality.”
» Explaining the Star Rating Levels
TAROM Rating Summary
TAROM Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.