Bangkok Suvarnabhumi Airport

Bangkok Suvarnabhumi Airport is Certified with the 3-Star Airport Rating for facilities, comfort, cleanliness, shopping, food & beverages and staff service.

“Bangkok Suvarnabhumi Airport is undergoing a programme of change and improvements and the newer Satellite building has helped to ease congestion.  Security and immigration processing times remain quite varied. The terminal air-conditioning standards have improved considerably in 2025.”

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Bangkok Suvarnabhumi Airport
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Suvarnabhumi Airport Rating Summary

Bangkok Suvarnabhumi Airport

A brief Extract of Suvarnabhumi Airport Ratings

Bangkok Suvarnabhumi Airport

Ground Transportation

Road access & parking
Public transport access
Taxis & rideshare services

Security Screening

Preparation guidance
Queuing times
Staff assistance & courtesy

Immigration Service

Queuing times
Staff assistance & courtesy

Wayfinding & Signage

Ease of wayfinding
Terminal maps & directories
FIDS clarity & locations
Customer info services

Arrival

Walking distances
Terminal congestion
People mover systems
Baggage delivery times

Departure

Walking distances
Terminal congestion
People mover systems

Transfer

Walking distances
Terminal congestion
People mover systems

Terminal Comfort

Seat availability, choices & comfort
Seat power availability
Location, cleanliness & standard of toilets
Terminal cleanliness
PRM & accessible facilities
Baby care facilities

Terminal Facilities

WiFi service
Family & play facilities
Art & Culture
Leisure & entertainment
Free water availability

Shopping / F&B

Choice, brands & standard of shops
Staff service in shops
Choice, brands & standard of F&B outlets
Staff service in F&B outlets
F&B value
Vending machine choice

More Information

Additonal Rating breakdown information may be available to selected airports. Please Contact us for more details.

Disclaimer

The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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