bangkok suvarnabhumi airport boarding gates

Bangkok Suvarnabhumi Airport

Bangkok Suvarnabhumi Airport is Certified with the 4-Star Airport Rating for facilities, comfort, cleanliness, shopping, food & beverages and staff service.

“Bangkok Suvarnabhumi Airport is undergoing a programme of change and improvements and the newest Satellite building is very nice. Security and immigration processing times have been improved, and the main terminal provides an excellent range of F&B outlets and varied shopping options. The terminal air-conditioning standards have improved considerably in 2025.”

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Bangkok Suvarnabhumi Airport

Suvarnabhumi Airport Rating Summary

Bangkok Suvarnabhumi Airport

Related to Suvarnabhumi Airport Ranking

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Suvarnabhumi Airport Ratings

Bangkok Suvarnabhumi Airport

Ground Transportation

Road access & parking

Public transport access

Taxis & rideshare services

Car Rental

Security Screening

Preparation guidance

Queuing times

Staff assistance & courtesy

Staff attitude and courtesy

Staff language skills

FastTrack security

Immigration Service

Queuing times

Staff assistance & courtesy

Staff attitude and courtesy

Staff language skills

Wayfinding & Signage

Ease of wayfinding

Terminal maps & directories

FIDS clarity & locations

Customer info services

Signage language choices

FIDS : positioning in terminal

FIDS : clarity of display

Terminal maps

Airport "help" staff

Info / Help counter service

Arrival

Walking distances

Terminal congestion

APM / Travelators

Baggage delivery times

Baggage carts

Meet and greet facilities

Departure

Walking distances

Terminal congestion

APM / Travelators

Premium check-in facility

Signage to security / departures

Transfer

Walking distances

Terminal congestion

APM / Travelators

Transfer waiting area

Rest area for transfer customers

Ease of transfer process

Terminal Comfort

Seat availability, choices & comfort

Seat power availability

Location, cleanliness & standard of toilets

Terminal cleanliness

PRM & accessible facilities

Baby care facilities

Cleanliness of seats

Cleanliness of washrooms

Cleanliness of public areas

PRM washrooms

Baby changing rooms

Terminal Facilities

WiFi service

Family & play facilities

Art & Culture

Leisure & entertainment

Free water availability

Children's Play area

Quiet / relaxation areas

Hyatt Regency Suvarnabhumi Airport

Vending machines

Shopping / F&B

Choice, brands & standard of shops

Staff service in shops

Choice, brands & standard of F&B outlets

Staff service in F&B outlets

F&B value

Vending machine choice

Disclaimer

The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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