Raleigh-Durham International Airport
Raleigh-Durham International Airport is certified as a 3-Star Regional Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration.
“Raleigh-Durham consists of two terminals, with Terminal 1 have weaker facilities and provisions for passengers. Terminal 2 offers a convenient connection hub – however, landside shopping and dining are limited. Customer service is a key weakness among staff in a number of touchpoints. Information points and ambassadors are not prevalent through the airport.”
Raleigh-Durham Airport Rating Summary
Raleigh-Durham Airport Rating Analysis
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The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.