Terminal B LaGuardia Airport

Terminal B, LaGuardia Airport is Certified as a 5-Star Airport Terminal for the quality of facilities, terminal comfort and cleanliness, shopping, food & beverages, staff service, and security processing.

“Terminal B provides customers with a world-class experience, having spacious interiors, floor-to-ceiling windows, inspiring public art features, and iconic restaurants and shops. Of primary importance, the terminal delivers an easy and intuitive layout that.”

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Terminal B LaGuardia Airport

Terminal B LaGuardia Airport Rating Summary

Terminal B

Terminal B LaGuardia Airport Rating Analysis

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff language skills

Wayfinding & Signage

Ease of wayfinding - transfer
Ease of wayfinding - departures
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Airport App navigation
Info Kiosks

Arrival

Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities

Departure

Signage to check-in
Congestion around check-in
Queuing systems
Premium check-in facility

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms

Terminal Facilities

Clarity of airport PA's
Clarity of airport PA's
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
WiFi : service speed
Shower facilities
Quiet / relaxation areas

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Choice of luxury brands

Food & Beverage

Food and beverage choice : landside
Food and beverage choice : landside
International brands : landside
Food and beverage choice : airside
Fast food options : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices

Art Features

Sense of place for NYC
Window art murals
Landside art features
Airside art features

Disclaimer

The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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