About the Rating
Airline Rating is based on detailed Quality analysis of up to 850 different categories across an airline's front-line product and staff service standards, applied to the Airport and Cabin
Service environments. Airport Rating uses a similar system, covering over 500 categories of product and service in the airport landside and airside areas. Skytrax use a unified Audit analysis evaluation to guarantee that every airline and airport
receives a fair, objective and independent approach. Consistency of Product and service is a critical issue within final Rating and Skytrax focus carefully on delivered realities.
Skytrax do not publish a rating of airline safety due to the fact that there is no accurate, global reference of safety standards and/or safety incidents that
can be truly relied upon and trusted by passengers. Read more Airline Safety Rating