Singapore Changi Airport is named the World’s Best Airport in 2025
Singapore Changi Airport has been named the World’s Best Airport 2025 in the World Airport Awards which were held at Passenger Terminal EXPO in Madrid on 9th April 2025.
This is the thirteenth time in the history of the awards that Singapore Changi Airport has received this top accolade. Singapore Changi Airport received other major awards, for the World’s Best Airport Dining, the World’s Best Airport Washrooms and as the Best Airport in Asia.
Mr. Yam Kum Weng, Chief Executive Officer of Changi Airport Group said: “Changi Airport is honoured to be named by Skytrax as the World’s Best Airport for the 13th time. It is indeed gratifying to receive this recognition, and this certainly encourages us to continue to strive to provide the best travel experience. We thank all our passengers for their vote of confidence. And we’re especially grateful to the Changi Airport community, whose unwavering commitment to service excellence has made this award possible. As air travel continues to grow, we look forward to welcoming passengers to experience the magic at Changi Airport.”
THE WORLD’S TOP 20 AIRPORTS FOR 2025
- Singapore Changi Airport
- Hamad International Airport
- Tokyo International Airport (Haneda)
- Incheon International Airport
- Narita International Airport
- Hong Kong International Airport
- Paris Charles de Gaulle Airport
- Rome Fiumicino Airport
- Munich Airport
- Zurich Airport
- Dubai International Airport
- Helsinki-Vantaa Airport
- Vancouver International Airport
- Istanbul Airport
- Vienna International Airport
- Melbourne Airport
- Chubu Centrair International Airport
- Copenhagen Airport
- Amsterdam Schiphol Airport
- Bahrain International Airport
Mr Edward Plaisted, CEO of Skytrax said: “It is a great achievement for Singapore Changi Airport to receive the highest award as the World’s Best Airport 2025, this being a record-breaking 13th time in the awards history that they have scooped this award. The diversity and expansive choice of dining outlets is also recognised with Changi Airport winning the award for the World’s Best Airport Dining. With washrooms being a major driver of customer satisfaction during their airport experience, we congratulate Singapore Changi Airport on receiving the first ever World’s Best Airport Washrooms award.”
Doha’s Hamad International Airport, the former three-times winner of World’s Best Airport, is ranked No 2 in 2025, as well as receiving the award for the World’s Best Airport Shopping, and the Best Airport in the Middle East.
BEST AIRPORTS BY PASSENGER NUMBERS
The highest ranked Airports by passenger numbers in 2025 are:
★ 70+ million passengers – Tokyo International Airport (Haneda)
★ 60 to 70 million passengers – Singapore Changi Airport
★ 50 to 60 million passengers – Hamad International Airport
★ 40 to 50 million passengers – Rome Fiumicino Airport
★ 30 to 40 million passengers – Narita International Airport
★ 20 to 30 million passengers – Zurich Airport
★ 10 to 20 million passengers – Helsinki-Vantaa Airport
★ 5 to 10 million passengers – Bahrain International Airport
★ Less than 5 million passengers – Goa Manohar International Airport
Tokyo Haneda Airport is ranked No 3 in the global ranking with further outstanding results receiving the awards as the World’s Cleanest Airport (Major Airport), the World’s Best Domestic Airport and as delivering the World’s Best Airport PRM & Accessible Facilities.
Seoul Incheon Airport ranks No 4 globally, and won a coveted title being voted by customers as having the World’s Best Airport Staff.
Chubu Centrair International Airport, Nagoya, was a repeat winner of the World’s Best Regional Airport award.
Paris CDG Airport Terminal 3 received the award as the World’s Best Low-Cost Airline Terminal, and Paris CDG Airport was named the Best Airport in Europe for a third successive year.
Taiwan Taoyuan International Airport scored a real success by winning a top award for the World’s Best Airport Baggage Delivery.
Copenhagen Airport wins the award as the World’s Best Airport Security Processing, and Hong Kong International Airport was named the World’s Best Airport Immigration.
Rome Fiumicino Airport is named the Best Airport in Southern Europe, Helsinki Vantaa Airport the Best Airport in Northern Europe, and Budapest Airport once again as the Best Airport in Eastern Europe.
Munich Airport maintained a strong performance being recognised as the Best Airport in Central Europe, and Hilton Munich Airport received the Best Airport Hotel in Europe award.
Cape Town Airport is the major award winner in Africa, receiving the award as the Best Airport in Africa and Best Airport Staff Service in Africa.
Houston Airport System was recognised as providing the World’s Best Airport Art for the third successive year.
Bahrain International Airport was named the World’s Cleanest Airport in the category for airports handling under 25 million passengers annually.
Berlin Brandenburg Airport collected the award as the World’s Most Improved Airport with an impressive global rating improvement on previous years.
Istanbul Airport received the award as the World’s Most Family Friendly Airport.
Crowne Plaza Changi Airport collected the award as the World’s Best Airport Hotel and the Best Airport Hotel in Asia. TWA Hotel New York JFK received the award as the Best Airport Hotel in North America for the second time.
Hyatt Regency Shenzhen was named the Best Airport Hotel in China and the Taj Bangalore won the award as the Best Airport Hotel in India / Central Asia.
Delhi International Airport was again named the Best Airport in India & South Asia, and Hyderabad International Airport received the award for Best Airport Staff Service in India & South Asia.
Bangalore International Airport collected the award for the Best Regional Airport in India & South Asia.
» View the full A-Z of Airport Award Winners
THE WORLD AIRPORT AWARDS
The World Airport Awards are prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey.
Operating since 1999, the World Airport Awards are independent and impartial, and provide a customer satisfaction study that is global in scope and coverage. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 575 airports. The survey and awards process is provided to airports at no cost.
The Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period, which operated from August 2024 to February 2025. The survey evaluated the customer experience across airport service and product key performance indicators – from check in, arrivals, transfers, shopping, security / immigration through to departure at the gate.
