EVA Air is awarded the 5-Star Airline Rating for the ninth consecutive year
EVA Air has been awarded with the highest 5-Star Airline Rating by international air transport rating agency, Skytrax, with this 2024 Certification presented at a gala awards event held on 24th June 2024 at the iconic Fairmont Windsor Park.
EVA Air is just one of 10 international airlines that currently hold the exclusive 5-Star Airline Rating.
“Reaching the highest bar to win the SKYTRAX 5-Star Airline Rating is an honor and the best affirmation we could receive of the good and hard work all our employees perform on a daily basis,” said EVA Air President, Clay Sun. “We are grateful to every passenger for their trust and support and will continue to pursue excellence and continuously introduce the latest technology to optimize our services in order to bring a more comfortable, safe and enjoyable flight journey to all passengers.”
⇩ Mr Clay Sun, President of EVA Air and colleagues at the 2024 Awards ceremony held at the Fairmont Windsor Park
Edward Plaisted of Skytrax commented at the presentation to EVA Air: “The World Airline Star Rating programme was founded by Skytrax in 1999 and remains the original, global benchmark of airline excellence for front-line product and service standards. Over the years it has been imitated, but in our opinion, it has never been equalled, and it is a premier evaluation system grading airline quality standards. We are delighted to confirm this 5-Star Airline Rating for EVA Air, which underlines the very high standards of front-line service that are delivered to customers on a very consistent basis, and the excellent product levels they provide across all three cabins.”
⇩ Mr Clay Sun receives the 5-Star Airline Rating award plaque
⇩ EVA Air
A 5-Star Airline rating has always placed great importance on all aspects of onboard and airport cleanliness and presentation, and EVA Air is meeting a very strong 5-Star standard in these areas. In 2024, EVA Air was ranked No 3 in the world for Airline Cleanliness standards. There is a very good consistency of onboard cleaning standards at the home base Taipei-Taoyuan International Airport, and these high standards are well applied at the many network airports for the airline.
EVA Air staff at its home base airport and onboard flights were noted to be achieving a very high quality of service and hospitality to customers, and this is combined with excellent standards of consistency. In the 2024 World Airline Awards, EVA Air cabin crew were ranked 4th best in the world, out of more than 350 airlines.
⇩ Business Class cabin: EVA Air
⇩ Premium Economy Class cabin: EVA Air
⇩ Economy Class cabin: EVA Air
⇩ Economy Class service: EVA Air
World Airline Star Rating
Introduced in 1999, this is a leading international Airline Rating system that classifies airlines by the Quality of front-line product and staff service standards. Airline Star Ratings are recognised as a global Benchmark of airline standards. The Airline Star Rating programme is managed by the international air transport rating agency, Skytrax.
