SH Elite Domestic Lounge at Hanoi Noi Bai Airport

SH Elite Domestic Lounge at Hanoi Noi Bai Airport is Certified as a 4-Star Airline Lounge for the lounge facilities and staff service.

“The Elite Lounge is the most prestigious concept and is quite unique in the domestic market for Vietnam. The design is modern and exclusive, and the space includes a full bar, appealing lighting, relaxed seating areas, and the environment reflects a higher premium feel. The lounge staff provide friendly and confident service, and cleanliness is excellent.”

» Lounge Star Ratings explained

SH Elite Domestic Lounge at Hanoi Noi Bai Airport

Certified Lounge Rating

Lounge Information

SH Elite Domestic Lounge

Lounge Rating details

SH Elite Lounge

Frequent Flyer Lounge - SH Elite

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Private seat pods

Private work stations

Standard of washrooms

Standard of shower facilities

Shower facility waiting times

Secure left luggage area

Food and Beverages

A la carte dining option

A la carte dining standards

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.