Aer Lingus Lounge at New York JFK Airport
Aer Lingus Business class lounge at New York JFK International Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.
“This Aer Lingus lounge in New York JFK delivers a reasonable product and service quality to customers for Transatlantic flights. There is a good in-lounge dining service for Business Class passengers, however, frequent flyers and pay-in entry have access to a much simpler buffet. Lounge capacity is limited at peak times, and the space becomes congested, particularly when there are many pre-paid, non-premium access bookings. Staff are above average for friendliness, but the overall service attention requires improvement to meet 4-star.”