Aer Lingus is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Aer Lingus benefits from streamlined processing at its Dublin hub with US Pre-Clearance. Premium cabin standards have significantly improved, with excellent onboard catering served by motivated staff. Long haul Economy Class should benefit from future planned improvements”.