Alitalia Casa Italia Lounge at Milan Malpensa Airport

The Alitalia Casa Italia lounge at Milan Malpensa Airport is Certified as a 4-Star Airline Lounge for the standard of product facilities and staff service.

“This Casa Italia lounge in Milan MXP received major investment and is constructed with a strong sense of Italian style. It is one of the more successful product areas for the airline. The dining concept gives an excellent impression of local food standards and includes fresh pizza and pasta dishes, and regional wines and spirits. As there are fewer long-haul flights from MXP, the lounge is rarely busy and provides good comfort. Staff can be charming and maintain a good policy of service attention.”

» Lounge Star Ratings explained

Alitalia Casa Italia Lounge at Milan Malpensa Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Casa Italia lounge

Lounge Rating details

Casa Italia lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private work stations
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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