Austrian Airlines Non-Schengen Senator Lounge at Vienna Airport

Austrian Airlines Non-Schengen Senator Lounge at Vienna Airport is Certified as a 4-Star Airline Lounge for the standard of product facilities and staff service.

“This Senator lounge provides a nice space with fabulous views, but can be very crowded. The lounge amenities are satisfactory, but lacking quality of facilities (eg. shower suites) that would be expected. The standards of food are excellent and one of the high points of the lounge. The lounge cleanliness was noted to be inconsistent and better cleaning between customer usage is required. Staff service at reception is efficient but lacking the expected Austrian hospitality”

» Lounge Star Ratings explained

Austrian Airlines Non-Schengen Senator Lounge at Vienna Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Senator Lounge

Lounge Rating details

Senator Lounge

Business Class Lounge - Senator

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Work stations
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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