EVA Air Lounge at Taiwan Taoyuan Airport

EVA Air Garden and Infinity business class lounges at Taiwan Taoyuan International Airport are Certified as a 4-Star Airline Lounges for the quality of lounge facilities and staff service.

“The lounges offer a good range of facilities and amenities. The Garden Lounge is the premier location here at TPE and is finished to a 5-Star quality level. The food & beverages in this lounge are to a high standard, with a live cooking station. Staff service is attentive and courteous, and a key factor of the 5-Star Rating in this lounge. The other lounges are to a good standard, but rated at 4-Star overall.”

EVA Air Lounge at Taiwan Taoyuan Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Business Class - Garden / Infinity Lounge

Lounge Rating details

Business Class

Business Class Lounge - Garden / Infinity Lounge

Location of lounges in terminal
Signage to lounges
Ease of locating lounges
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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