EVA Air has been Certified in 2023 as a 5-Star Airline for the eighth year in a row. This rating is based upon the the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“EVA Air rates very highly for the quality, efficiency and consistency of staff service, both onboard flights and at their home base of Taipei Taoyuan Airport. The seating, amenity, food & beverage and IFE standards across all 3 cabins are very good, with EVA Air rightly attributed as the pioneer of Premium Economy class back in 1992.”