Garuda Indonesia International Lounge at Denpasar Ngurah Rai Airport

The Garuda Indonesia International Lounge at Denpasar Ngurah Rai Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.

“This  lounge is a small facility and overcrowded at busy times. Facilities are limited, there is only one shower and few seats offer power sockets. It is a clean lounge with nicely presented buffet where a chef service is offered. The standards of air conditioning are very poor and in the hotter periods, the lounge is most uncomfortable. There is a small bar that includes a few alcoholic drinks. The lounge staff are very welcoming and helpful, and are the best feature of an otherwise poor standard lounge.”

Garuda Indonesia International Lounge at Denpasar Ngurah Rai Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

International Lounge

Lounge Rating details

International Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Lounge TV /cinema area

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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